Shipping Policy

At NK Enterprise, we are committed to providing you with a smooth and reliable shopping experience. This Shipping Policy outlines the shipping methods, timelines, and charges associated with your orders.

1. Order Processing Time

• Orders are processed and shipped on business days (Monday to Friday, excluding public holidays).
• Orders placed after 12:00 PM may be processed the next business day.
• Our typical processing time for orders is 1-2 business days. However, processing times may vary depending on product availability.

2. Shipping Methods

We offer several shipping options to ensure that your order arrives safely and on time. The available shipping methods depend on your location and the size of the items ordered. These include:

• Standard Shipping: Estimated delivery within 7-10 business days.
• Express Shipping: Estimated delivery within 3-5 business days (available at checkout for certain locations).

Note: Shipping timelines may vary depending on external factors like weather, holidays, or carrier delays.

3. Shipping Charges

Shipping charges are calculated at checkout based on the following factors:

• Delivery address (shipping fees may vary by location).
• Weight and size of the items in your order.
• Chosen shipping method (Standard or Express).

Free Shipping: We offer free shipping on orders over a certain amount (e.g., ₹5000). Check our website for current offers and free shipping eligibility.

4. Delivery Locations

We currently ship to locations across India. However, some remote or restricted areas may not be eligible for certain shipping methods. If there are any issues with delivery to your location, our customer service team will contact you to make alternate arrangements.

5. Delivery Timeframes

While we strive to ensure that your order reaches you as quickly as possible, please note that delivery times are estimates and may vary based on the following:

• Order Location: Deliveries to metro cities usually take less time compared to rural or remote areas.
• Shipping Carrier Delays: We work with reliable delivery partners, but occasional delays may occur due to factors beyond our control (e.g., weather conditions, strikes, etc.).

If there are any significant delays in shipping your order, we will notify you via email or phone.

6. Tracking Your Order

Once your order has been shipped, you will receive a tracking number and a link to track your shipment. You can use this information to monitor the status of your order until it arrives at your doorstep.

7. Damaged or Lost Shipments

• If your order arrives damaged, please contact us within 7 days of receiving it. We will arrange for a return, exchange, or refund depending on the situation.
• If your order is lost during transit, please reach out to us immediately, and we will investigate the issue with our shipping carrier and assist in resolving it.

8. Order Modifications and Address Changes

Once an order is placed and processing has begun, we are unable to modify or change the shipping address. Please double-check your shipping details before confirming the order to ensure accuracy.

9. International Shipping

Currently, we only offer domestic shipping within India. For international shipping inquiries, please contact us directly at nkenterprises0593@gmail.com, and we will provide further details.

10. Customer Support

If you have any questions or concerns about your shipment, delivery times, or shipping charges, please feel free to contact our customer support team:

• Email: nkenterprises0593@gmail.com
• Phone: +91-7742760770

We’re here to help ensure your shopping experience with NK Enterprise is as smooth as possible!