Cancellation Policy

At NK Enterprise, we strive to provide you with a seamless shopping experience. If you need to cancel your order, we’re here to help. Please review our Cancellation Policy below for details on how to cancel an order and the applicable conditions.

1. Order Cancellation Request

• You can request to cancel your order within 24 hours of placing it.
• To cancel your order, please contact our customer support team via:
  • Email: nkenterprises0593@gmail.com
  • Phone: +91-7742760770

We will confirm your cancellation request and provide instructions on the next steps.

2. Cancellation After 24 Hours

• After 24 hours, cancellations may not be possible, especially if your order has already been processed, packed, or shipped.
• If you wish to cancel an order after 24 hours, please reach out to our customer support team. We will try to accommodate your request, but it may not be guaranteed.
• In cases where an order has already been shipped, the cancellation request will not be accepted, and you may need to follow our Returns Policy once the item has been delivered.

3. Refund for Canceled Orders

• If your order is canceled successfully before shipment, a full refund will be issued to the original payment method used for the purchase.
• Refund processing may take 7-10 business days, depending on your payment provider.
• Shipping charges are non-refundable and will not be reimbursed if the order is canceled after it has been shipped.

4. Orders Not Eligible for Cancellation

Certain orders may not be eligible for cancellation due to the nature of the products, such as:

• Custom-made or personalized items.
• Pre-ordered products or products marked as non-cancelable during purchase.
• Orders marked as “shipped” or out for delivery.

5. How to Cancel Your Order

To cancel your order, please follow these simple steps:

• Contact our customer support team within 24 hours of placing the order.
• Provide your order number, name, and reason for cancellation.
• Our team will guide you through the cancellation process and update you once the cancellation is confirmed.

6. Changes to This Policy

We may update this Cancellation Policy from time to time. If we make significant changes, we will post an updated version on our website. We encourage you to review this policy regularly to stay informed about any changes.

We are committed to providing a hassle-free shopping experience. If you have any questions about order cancellations or need assistance, please contact us at nkenterprises0593@gmail.com or +91-7742760770.