Refund and Returns Policy

At NK Enterprise, we strive to ensure that you are completely satisfied with your purchase. However, we understand that sometimes things may not go as expected. To make your shopping experience as hassle-free as possible, we’ve put together our Refund and Returns Policy:

1. Returns

We offer a 30-day return policy for most items from the date of delivery. To be eligible for a return, the following conditions must be met:

• The item must be unused, in its original packaging, and in the same condition that you received it.
• The product must be returned with the original receipt or proof of purchase.
• Some products, like custom or made-to-order items, may not be eligible for return. Please check the product details before purchase.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, a credit will be applied to your original payment method within a certain number of days, depending on your payment provider.

• Refund Processing Time: Refunds may take up to 7-10 business days to process after approval.
• Shipping Costs: Shipping charges are non-refundable. You will be responsible for paying for your own shipping costs for returning the item, unless the item is defective or damaged.

3. Exchanges

We do not offer direct exchanges. However, if you would like a different product, you can return your original purchase and place a new order for the desired item.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at nkenterprises0593@gmail.com or call +91-7742760770 within 7 days of receiving the product. We will arrange for a replacement or a full refund, including any shipping costs if applicable.

5. How to Return an Item

• Contact us by email at nkenterprises0593@gmail.com or call our customer support at +91-7742760770 to initiate the return process.
• We will guide you through the return steps and provide you with a return address.
• Carefully pack the item to avoid damage during transit.

6. Non-Returnable Items

Certain products are not eligible for returns or exchanges, including:

• Custom-made or personalized items
• Clearance or sale items (unless defective)

7. Cancellation Policy

If you wish to cancel an order, please contact us within 24 hours of placing the order. After 24 hours, cancellations may not be possible, especially if the item has already been shipped.